Rebecca Curtis’s response to a manager

This is our member Rebecca Curtis’s response to a manager on
http://www.fiercetelecom.com/
I and my co-workers can afford to walk – if we don’t we will have nothing to come back to.  What we are fighting for ultimately is also our manager’s hope – If our jobs go to non-employees in Ottawa, Canada then it is obvious that manager’s jobs will go too.(yes, if you look up the reps that call us for help you’ll see: non-employee Missouri, non-employee Ottawa, non-employee Texas . . .)

Please let me know what we have if we “cross the line” because I am positive that puts my job on the line.  I’d rather gamble on the leverage of a CWA strike than agree with:
1)Taking away health benefits from the fixed income retirees (These are the folks who built this company- wire by wire, call by call-remember?  They are in their 60’s,70’s,80’s+ — they are the ones who don’t have enough years left to recover from the stock market meltdown.)
2)Transferring “surplus” technicians to non-benefit, no pension, low wage prem techs.
3) Requiring sales quotas at the call centers – A perfect recipe for slamming, cramming and interesting enough ends up being expensive for AT&T as they deal with huge turnover, and very unhappy customers.

AT&T is profitable because of the foundation of wire line – I am wire line, yes and I am Uverse, wireless and high speed internet – These are not a declining portion of the company.
We are all involved, as we should be, in creating the profit for AT&T.  As I sell Uverse, DSL and wireless stacked with or without a pots line I know I am simply dealing with the evolved technology of the landline that began AT&T in the late 1800’s.  – When the original party line went to private in-home numbers, When dialing a crank phone went to a cordless handset, When dialup when to DSL – It didn’t stop being AT&T – It didn’t stop being communications – It didn’t stop being your job or my job.  There are no isolated “land line” folks. Thankfully we all still have a part in the ever changing AT&T.  It can be exciting, it can be exhausting but we are all the profitable AT&T.
What CWA is simply a collective, effective balance for an ever evolving greed at the corporate-level.  It is me, it is my co-worker.
It is a voice that disagrees with a management that says “there aren’t enough educated Americans to fill AT&T jobs”. -A company that says “Sunday is just another day”.  -A management that mistakenly thinks that they alone have created the gains of this company.
Our jobs are on the line so we will not cross the line.
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